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Got Questions?

Got Questions?

What kind of issues can Kaizen help me with?

We work with people from all walks of life:
  • Who have an achy back and are worried that they will always have this pain. 
  • Who have knee pain with squatting and have tried everything, but can’t seem to get to the root cause. 
  • Who can’t lift overhead without shoulder pain and are worried that they are going to cause more damage. 
  • With recurrent ankle sprains that just never seem to get better.
  • With prior injuries who have been told to stop activities they love like squatting, deadlifting, running, or cycling. 
  • Who are trying to stay strong, healthy, and fit but struggle because of pain. 
  • Who have been dealing with a chronic injury that just doesn’t seem to go away. 
  • Who have seen other medical providers in the past but have had no long-lasting change in their pain.

What kinds of treatment do you offer?

Treatment sessions can include:
  • Corrective Exercises
  • Trigger Point Dry Needling
  • Joint Mobilizations and Manipulations
  • Massage/tool-assisted massage
  • Cupping
  • Body Tempering
  • Air Relax Recovery Boots
  • Video Analysis
  • Barbell Training
  • ​​Running Assessment
  • Remote Programming/Movement Assessment

How can I pay for my treatment?

Kaizen Health and Wellness is in-network with Wellmark Blue Cross Blue Shield.  We will gladly check your benefits to see what your co-pay and deductible are so that you know what you will owe out of pocket and we will file all claims on your behalf.

Please note, we are out-of-network with all other insurance carriers.  If we are out-of-network with your insurance provider, you will be given an invoice with all necessary information to submit to insurance for possible reimbursement.

We accept cash, check, credit/debit, PayPal, Venmo, as well HSA/FSA. 

How do I schedule an appointment?

Scheduling is easy! Simply click below to request an appointment or give us a call at 515.207.2450

How long does an appointment last?

Physical therapy evaluations are one hour long. Follow-up appointments are 45 minutes.

Body tune-up sessions are 30 or 60 minutes.

What do I need to bring to my first appointment?

Nothing specific is required. Bring a smile, an open mind, and a willingness to learn and work hard.

What should I wear to my appointment?

Wear whatever you are comfortable with. Most people choose to wear gym clothes.

How many sessions will it take to see improvement?

Most people see significant improvement within the first few visits. However, everyone is different and no two injuries are the same. Because of this, we customize each plan specific to your goals.

We also offer multiple packages and memberships to best fit your needs and get you back to doing the things you love as soon as possible.

I missed an appointment. Does this affect my plan?

Consistency is key, but don’t worry if you need to reschedule an appointment.  We will make sure you have everything you need to succeed until you can get back in the clinic. 

I’ve completed my treatment plan. What’s next?

Our clients love working with us!  Once you are done with your treatment plan, you don’t have to be done working with us. Most of our clients choose to continue working with us on a monthly basis (in-person and/or remotely) working on technique, improving movement patterns, or just making sure their body feels great.

No Surprises Act

Appendix 1

Standard Notice: “Right to Receive a Good Faith Estimate of Expected Charges” Under the No Surprises Act
(For use by health care providers no later than January 1, 2022)


Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

This form may be used by the health care providers to inform individuals who are not enrolled in a plan or coverage or a Federal health care program (uninsured individuals), or individuals who are enrolled but not seeking to file a claim with their plan or coverage (self-pay individuals) of their right to a “Good Faith Estimate” to help them estimate the expected charges they may be billed for receiving certain health care items and services. Information regarding the availability of a “Good Faith Estimate” must be prominently displayed on the convening provider’s and convening facility’s website and in the office and on-site where scheduling or questions about the cost of health care occur.

To use this model notice, the provider or facility must fill in the blanks with the appropriate information. HHS considers use of the model notice to be good faith compliance with the good faith estimate requirements to inform an individual of their rights to receive such a notice. Use of this model notice is not required and is provided as a means of facilitating compliance with the applicable notice requirements. However, some form of notice, including the provision of certain required information, is necessary to begin the patient-provider dispute resolution process.

NOTE: The information provided in these instructions is intended only to be a general informal summary of technical legal standards. It is not intended to take the place of the statutes, regulations, or formal policy guidance upon which it is based. Readers should refer to the applicable statutes, regulations, and other interpretive materials for complete and current information. [Link to IFR when available.]

Health care providers and facilities should not include these instructions with the documents given to patients.


Paperwork Reduction Act Statement

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid Office of Management and Budget (OMB) control number. The valid OMB control number for this information collection is 0938-XXXX. The time required to complete this information collection is estimated to average 1.3 hours per response, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: CMS, 7500 Security Boulevard, Attn: PRA Reports Clearance Officer, Mail Stop C4-26-05, Baltimore, Maryland 21244-1850.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
    • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
    • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Ready to get rid of pain and get back to movement and exercise?